Refund policy

Returns

Due to the intimate nature of this product, we do not accept returns if the product has been used or if the cellophane wrapper has been removed. 

If your toy is faulty you will need the lot number from the packaging to claim a replacement or refund under the 12m warranty so please be sure to keep hold of the box / packaging.

If you are not happy with the product, you have 14 days from delivery to contact us for further discussion. 

Please email help@yourpleasuretoys.com in the first instance.